looking to the future...

Hi everyone!
I'll be finishing up the orders from the Halloween sale today. To those of you who are receiving your orders now, I want to extend my deepest apologies for the delivery notice confusion and extended wait that I caused you. In my increasing panic to return all of the shipping overages (a rather large amount that was looming!), I allowed a number of orders to fall behind in being shipped, some over a week. I am so grateful for every order, and I take your faith in my company seriously. Please contact me at any time to discuss your order if you'd like. HauntSoap@gmail.com or info@HauntSoap.com.

And now, some changes! I finally accept that I can't complete a "full-time" amount of work on my part-time availability! So, in addition to the changes I'll be making to shipping charges for the next sale, I'm also going to finally just give in and extend my turnaround time to 6-8 weeks, at least for the time being. This will allow me to keep better track of orders, as I won't be processing/packing in a frenzy whenever I can catch a free moment throughout the day. :D I can slow down just a little, make sure each customer is taken care of properly, has an exact ship date, etc. If I can get a really good system in place finally, perhaps this TAT can improve for future sales.

Thank you all again for your orders from the Halloween sale. It was the largest of the three that I've had, and I was actually taken a little by surprise by the number of new customers that I met. I appreciate you taking the plunge, and I hope you will be back again!

xxoo
Erin