Hi everyone!
I'm working very quickly to get your orders to you! I'll have some help tomorrow, so I'm hopeful that I can get through the majority of the orders between today and tomorrow. I'm still trying to get to all of the shipping refunds for multiple orders- this turned out to be a much bigger job than I anticipated, with the majority of the orders being multiples! I'm refunding as many as I can beforehand, and then catching the ones I missed as I pack those orders. Thank you so much for your patience and understanding- I am very mindful of the fact that the extra shipping that many of you paid is in my care, and I want to get it back to you as quickly as I can!
I'll be packing orders all day, and then printing labels/emailing delivery confirmation notices tonight, so keep an eye on your inbox! Thank you so much, everyone.
xxoo
Erin
edited to add: I am shipping packages 2-3 times a week, so there may be a slight delay between the time you get your shipment notification and when the package is dropped off at the post office. Thank you!
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4 comments:
Thanks for the updates Erin! Thanks for being so attentive about everything!
Erin, your customer service is bar none, and your soap is worth the wait! Thank you so much!
Yay!!! I got my confirmation :) Take your time though. I can't even imagine that type of work load... Refunds, multiple orders, and soooooo many orders.... You have to be wonder woman to take that on :) Although I am super stoked to get my 23 things, lol!!!! Bath & beauty products mixed with halloween?!?!?!?! I'm in awe...
Thanks for the updates, really appreciate it! Can't wait for the treats to arrive, hee hee!
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