Tuesday, November 8, 2011

shipping update

Hi everyone!
Autumn Apothecary shipping will commence this week!  I apologize for starting a few days later than I stated in my last post- but I'm still on track with my original TAT, so don't fear!  I may have posssssibly gotten a little ambitious with the little details considering the number of products/orders. :D    I'm going to process the orders and pack the boxes a little differently this time, in hopes of increasing my daily output of packages, so that I can stay on track with the 8 week turnaround.  Here are a few details regarding the process:

~As normal, orders will be processed in the order that they appear on my master order list, which I print directly from PayPal.  This puts the orders received in a fairly chronological order (since so many orders are placed at the same time or close together, the list is an approximate time of order, not exact).  I'm going to take a quick look through the orders and pull out the really small ones to send first (lip balms/single product- this won't take long), and then I'll start at the beginning of the list (first orders placed).

~IMPORTANT CHANGE:  To help increase my daily package output, I'm going to process combined shipping/shipping overage refunds at the end of each day, so you may get your shipping notice and shipping refund at separate times (possibly up to a day apart).  

~Please contact me at HauntSoap@gmail.com or info@HauntSoap.com if you have questions about your order!

I'll keep you updated with the shipping progress, and anything I may think of that will be helpful to you. Thank you all for waiting patiently while I get your products ready for you.  This was a biggie! :D 

I hope you enjoy your Autumn treats! 


xxoo
Erin

0 comments: