shipping update

Hi everyone!
I really, really did not ever want to be in this position again, but I need to extend my turnaround a little bit- I need to have this week to finish the rest of the orders. They were just too numerous for me to finish in the time I originally planned.  I'm very sorry for the inconvenience this causes anyone!  Please contact me if you want to discuss your order at HauntSoap@gmail.com.

I'll post another update mid-week to give you an idea where I am with the orders. 

Thank you so much!
Erin

shipping update

Hi everyone!
Shipping will continue through this week, and I will do everything in my power to ensure that I finish on time!  Most of the orders were placed on 9/30, so I'm still working on those.  Thank you to my regulars for your continued patience and patronage, and to my many new customers who decided to try Haunt during a sale with one of my longer turnarounds! :D  I am grateful to you all. 

I'd like to also express my apologies for letting my emails get a little messy again.  If you have recently emailed me and have not received a response, please consider resending it.  I apologize sincerely for this inconvenience! 

I do plan on holding a small overstock sale with any of the remaining Autumn stock, and then I don't know when my next shop opening will be.  I have decided that future sales will be much, much smaller, so this is good news as far as TAT is concerned! :)  I may do a series of very small sales throughout the year, instead of one giant one for each season.   

Okay, back to the orders!

Please email me at HauntSoap@gmail.com with any questions.  Thank you, all! 

xxoo
Erin

shipping update

Hi everyone!
Autumn Apothecary shipping will commence this week!  I apologize for starting a few days later than I stated in my last post- but I'm still on track with my original TAT, so don't fear!  I may have posssssibly gotten a little ambitious with the little details considering the number of products/orders. :D    I'm going to process the orders and pack the boxes a little differently this time, in hopes of increasing my daily output of packages, so that I can stay on track with the 8 week turnaround.  Here are a few details regarding the process:

~As normal, orders will be processed in the order that they appear on my master order list, which I print directly from PayPal.  This puts the orders received in a fairly chronological order (since so many orders are placed at the same time or close together, the list is an approximate time of order, not exact).  I'm going to take a quick look through the orders and pull out the really small ones to send first (lip balms/single product- this won't take long), and then I'll start at the beginning of the list (first orders placed).

~IMPORTANT CHANGE:  To help increase my daily package output, I'm going to process combined shipping/shipping overage refunds at the end of each day, so you may get your shipping notice and shipping refund at separate times (possibly up to a day apart).  

~Please contact me at HauntSoap@gmail.com or info@HauntSoap.com if you have questions about your order!

I'll keep you updated with the shipping progress, and anything I may think of that will be helpful to you. Thank you all for waiting patiently while I get your products ready for you.  This was a biggie! :D 

I hope you enjoy your Autumn treats! 


xxoo
Erin